Technical Information on out Cartoons - Technical Support Icons

Cartoon Format

The cartoons are stored in uncompressed TIFF type 1 file format which is read by most applications that access TIFF files (DOS extension .TIF). There are 2 sizes of files for each Cartoon. The cartoons are stored in 2 directories, medres containing all the low resolution images while highres contain the high resolution images. A medium resolution image is typically about 1200 pixels wide and so at 300dpi prints perfectly 4" across. A high resolution image is typically 2500 to 3000 pixels wide and are ideal for professional quality printing. Many software packages are available to scale the resolution to any particular size you need.

File sizes for the low/medium resolution (medres) files typically lie between 80Kb and 120Kb while the high resolution (highres) files are between 400Kb and 700Kb, although some may be even larger depending on how complex the image is!. So they can take a long time to load and can be slow to print. And some software can't handle the highres images at all or a lot of the medres images in one go. If you have limited memory you may also experience difficulties in loading highres images or many medres images in one document.

TIFF stands for Tagged Image File Format and was jointly developed by Aldus (now Adobe) and Microsoft. There are however, many variants of TIFF including compressed (LZW, Packbits etc.) as well as multi-page or tiled TIFFs. These are much less well supported which is why we don't use these formats.

Some Common Problems using the Cartoons

  • Before you load a graphic image, some software requires you have a printer set-up even if your computer is not connected to a printer;
  • Depending on the cartoon(s) you choose and the speed of your computer system and memory available, the cartoon may load and/or print slowly. The high resolution images are very large and normally only suitable for printing on high quality image setters.
  • Cartoon images can appear fuzzy on the screen, but will still print crisply using your chosen software.
  • Depending on your computer, images printed as TeachText or ReadMe documents may not print clearly.
  • Use a word processor, desktop publishing program (e.g. greenstreet Publishing Suite 98), or other graphics-supporting program; the graphics drivers must be installed with your software to use an image. Note that some abbreviated versions of application software for laptops do not include graphics drivers;
  • Please be patient. If you have problems it normally is the result of the software you are using. Please refer to your software and/or printer user's guide for instruction or your applications technical support service.
  • Wordperfect can provide certain problems.

If after this you still have any support problems then please email our technical support group.

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